I know you think you understand what you thought I said, but what you heard is not what I meant. This phrase, sometimes attributed to former Fed Chairman Alan Greenspan, nicely captures the problem we often have in communicating. Getting our ideas across to another goes far beyond just articulating them clearly - it involves a subtle combination of body language, volume, emphasis, cadence and inflection. It benefits tremendously from continuous feedback. As text messaging and social media...

It makes us uncomfortable when someone in authority changes their mind. We expect our leaders to be both knowledgeable and decisive. If your boss oscillates on key decisions, it’s difficult to work efficiently, unless of course you can somehow predict and plan for the next change (e.g., 2025 international trade policies ). But decisions, both conscious and subconscious, are a big part of our daily life.   Before I retired from my STEM career a little over a year ago, many of my decisions felt...

You’ve probably never heard of Justin Tayler.  If you have, you may be part of his inner circle of friends.  Social media platform...