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December 3, 2019

Funny how this video of me taken about 10+ years ago is still so relevant.

I cannot tell you how frustrating and surprising it is to run into technicians who are not willing to try new tools.

I find this to be more the case with tools or software that you...

November 12, 2019

I tend to get a lot of 'Network Cleanup' projects. I think it goes back to the satisfaction I get when things are all neat and tidy - thanks mom. Tim O'Neill even referred to me as the 'Network Janitor' in some of his articles.

Oddly enough, I enjoy figu...

November 7, 2019

I’m sure you’ve been there before.  You connect a network tool to your network, it gets assigned an IP address via DHCP and now you need to connect to it.

I’ve been through this dance before and have used many techniques to determine the IP address of th...

October 14, 2019

I always encourage technical staff to get comfortable at the command line. This is for a lot of reasons:

  • More efficient than a gui

  • Learn about the device operation

  • Many times you can get information not available in the gui

  • A lot faste...

October 8, 2019

In this little write-up, I wanted to share my latest experience at a customer site. 

As part of troubleshooting, I always suggest we ‘clean-up’ and refresh or validate their documentation.   I can’t remember how many times this simple exercise resulted i...

September 16, 2019

The most frustrating thing as a user, is when you try to explain an issue and no one takes it seriously. I see this from the support side and many times that is precisely why I am called in.

At my last engagement there was a client constantly reporting t...

September 10, 2019

Automating any process has a ton of benefits. For example I can schedule a script or have someone run it, guaranteeing that the same command are executed every time.

In some cases, I can’t install my favorite ftp client on a Microsoft host, so leveraging...

August 19, 2019

I’ve been involved in quite a few installs, troubleshooting and cleanup projects lately and thought I would share some of my thoughts. I guess some can see the “Tony Rant” coming  ;)

Cabling is an import part of networking but I find that a lot of it is...

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November 12, 2019

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